Upload Your Product Issue Video

Once your upload is complete, please email us at help@mysoothelab.com to let us know, as uploads do not notify us automatically.

To help us better understand the issue with your item and assist you as quickly as possible, please upload a short video showing the problem. This will allow our team to assess the situation and provide the best possible solution.

How to Upload:

1️⃣ Click the "Upload File" button below.
2️⃣ Select your video file from your device.
3️⃣ Once uploaded, email us to let us know, and our team will review it and get back to you shortly.

We appreciate your cooperation and will follow up as soon as we’ve reviewed your video.